Friday, August 15, 2008

Banking with a personal touch - excessively personal

I was setting up online bill pay today with a new bank. As a security measure I was asked to "provide answers for the 5 secret questions below."
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Could you read that?! That fourth "secret question"? Here, take a closer look:
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My bank is trying to learn what my greatest fear is? I am suddenly uncomfortable with the personal turn this online bill pay process has taken. You would really have to reach to come up with more uncomfortably personal questions.
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